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Support

SpaceSight24 Support

Get help with your astronomy and stargazing app.

Email Support

Get in touch with us for any questions or issues.

info@alpiaal.com

Quick Response

We typically respond to support requests within 24 hours during business days.

Frequently Asked Questions

How do I use SpaceSight24?

SpaceSight24 is designed to be intuitive and user-friendly. Simply download and install the app from the App Store, and you can start exploring the night sky immediately without any setup or registration required.

Do I need an internet connection?

No, SpaceSight24 works completely offline. You don't need an internet connection to view star maps, identify constellations, or access astronomical information.

Is my data safe?

Yes, absolutely. SpaceSight24 doesn't collect any personal data. All astronomical calculations and star chart operations are performed locally on your device, ensuring complete privacy.

Can I request new features?

We welcome feature requests! Please send us an email with your suggestions for new astronomical features, celestial objects, or viewing modes.

How accurate are the star positions?

SpaceSight24 uses precise astronomical algorithms to calculate star and planet positions for your exact location and time, providing accurate real-time sky mapping.

Report a Bug

Found an Issue?

If you encounter any bugs or issues, please email us with the following information:

  • Description of the issue
  • Steps to reproduce the problem
  • Device model and iOS version
  • App version

Contact Information

Company: Alpiaal

Email: info@alpiaal.com

Website: https://alpiaal.com